catch late lab work before it cancels a patient
Every lab case is linked to its fit appointment. If the work isn’t back two days before, Pathway flags it and tells the team, while there’s still time to chase.
used daily by over 300 principals, dentists & practice teams
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late labs cost you thousands
A crown that isn’t back means a cancelled fit, an empty chair and a patient who has to come back.
Most practices find out on the morning of the appointment. Pathway tells you days before.
always know which case is overdue
Cases still at the lab two days before the fit turn urgent on their own. The dentist and nurse are alerted, and managers get a daily list of every case due.
lab status on every fit
Each fit appointment in the diary shows whether its lab work is back in practice, still at the lab or needs attention.
work every case as a team
Dentists, nurses and reception comment on the case itself, so the latest update is there for whoever picks it up next.
late work hides in a lab book
Paper books, whiteboards and spreadsheets only show a case is late when someone thinks to look. Pathway checks every case against the diary, every day.
used daily by over 300 principals, dentists & practice teams
it's quick to get started
- 1
Add your labs
Add each lab and its prices once, and every case is priced as it’s logged. We can set this up for you.
- 2
Log cases as they go out
Pick the patient and the fit date, and the case links to the appointment.
- 3
Choose who hears about it
Decide who’s alerted about cases due soon, and how many days before.
every scan on the case
Attach STL scans, prescriptions and photos to the case, and turn the scan in 3D right in your browser.
your entire lab list at a glance
Managers see every open case across every dentist and lab: what’s urgent, what’s arrived and what it all costs.
hear from practices already growing with pathway
“We booked £50,000 worth of new treatment plans with Pathway, in the first 6 months.”
Layna O'ConnorOwner, SmileHQ Group“New private patient registrations have shot up over 200% since we implemented Pathway into the practice.”
Dan TateFareham Dental Surgery“We wouldn’t have been able to book the patients we have without Pathway.”
Leonard KaurraiDirector, Snapfit Dentures“We saved more than the cost of our Pathway licence in the first month alone. It’s now become part of how we run the practice, from compliance to HR.”
Melika GroganPractice Manager, Churchview Dental PracticeFAQs about lab case management
ready to stop late lab work?
Every case linked to its fit, flagged days before it’s late and shared with the whole team. We set up your labs to get you started.