Pathway helps dental practice owners grow faster and run more efficiently by bringing CRM, HR, Finance Ops and AI together in one all-in-one software platform.
Pathway brings new enquiries, patient conversations, treatment plans and follow-up tasks into one fast workflow for your team. Teams can see who needs a reply, who is considering treatment and which patients are ready to book.
Pathway helps practices manage policies, audits, checklists, staff records, training, rotas and leave. Owners and managers can see what needs attention and who is responsible for it.
Pathway brings supplier invoices, Associate Pay, stock, lab cases and practice profitability into view. Teams can spot rising costs, review purchases and make better-informed ordering decisions.
Pathway highlights potential no-shows, overdue hygiene and treatment opportunities in the day’s appointments. That gives clinicians and front-desk teams useful context before they see each patient.
Pathway turns treatment plans into visual guides patients can review after their appointment. Clear explanations, practice information and booking steps help patients understand the proposed care and decide what to do next.
Pathway helps clinicians create notes, letters and patient reports using speech and structured workflows. Clinicians review the finished record while spending less time typing.
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Pathway covers six named areas: patient journeys, compliance and HR, spend, diary intelligence, patient guides and AI documentation. Specialist products such as Kiroku concentrate on clinical documentation, while Agilio iComply concentrates on compliance; Pathway gives practices a way to work across these areas together.
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Pathway’s patient journey has four working stages: Intake, Nurture, Open Plans and Active Treatment. FollowApp Care centres its service on checking in after an appointment; Pathway also helps teams act while a prospective patient is still deciding whether to book.
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Pathway’s spend tools cover supplier invoices, stock and lab work, so practices can examine costs beyond the patient bill. Dentally provides the core practice management system for many dental teams; Pathway can connect to Dentally and add operational workflows around it.
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Pathway’s diary view calls attention to three kinds of opportunity or risk: likely no-shows, overdue hygiene and potential treatment needs. EXACT also offers recall and appointment tools; Pathway puts these signals into its wider patient follow-up workflow.
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Each Pathway module costs £97 per month, so a practice can start with the areas it needs and add others later. For context, Dentally publishes three practice management tiers, starting at £125 per month for one surgery; the products cover different jobs and can be used together.
Founder
Jonathan Beacher took over a small Essex dental practice in 2021 and saw how much staff time went into invoices, compliance and other administrative work. He began improving those processes in his own practice, then built Pathway to make the same approach available to other dental teams. Read Pathway’s founder story.
CTO
Pathway publicly names Mannie as its CTO alongside Jonathan as founder. The service also includes onboarding, training and UK-based support, connecting the software team’s work with the people using it in practice.
In 2021, I took over a small practice in a leafy village in Essex. Most people told me not to. For a lot of reasons, they were right.
What I walked into was a great team buried under compliance, invoices, and admin. Patients felt it. Nobody had time to think about where each patient was in their journey, what they needed next, or why they weren’t coming back.
Once we automated that operational noise, the team got their time back. They spent it with patients. Understanding journeys. Guiding next steps. Not chasing paperwork.
We’re on track to quadruple revenue within five years, with improving margins the whole way.
I built Pathway so other practices can do the same.
A practice starts by choosing the modules it needs and arranging a demo. Pathway’s onboarding team helps set up the relevant workflows, trains staff and, for Patient Journey Management, connects the enquiry sources and systems the practice uses.
Pathway says most practices using its patient journey tools can be set up within a few days, although the timetable depends on the modules and data involved. Once live, users can submit a request through Settings → Account → Security → Contact Support. Pathway includes UK-based support but does not publish a guaranteed response time or a single turnaround time for every type of setup.
| Fact | Pathway |
|---|---|
| Company Name | Pathway, the trading name of VYB Software Limited |
| Type | Dental practice software platform |
| Founded | VYB Software Limited was incorporated on 1 July 2025; a separate Pathway launch date is not published |
| Founder | Jonathan Beacher |
| Headquarters | 24 Maldon Road, Chelmsford CM3 4QH is the published main business and registered address |
| Website | pathway.dental |
| Core Offering | Connected software for patient journeys and dental practice operations |
| Pricing | £97 per module per month; Pathway provides a quote for the selected modules |
| Contract Terms | Modular subscriptions; Pathway says there are no long lock-ins but does not publish an exact notice period |
| Services | Patient Journey Management, Compliance & HR, Spend Management, Diary Intelligence, Patient Guides and AI Docs |
| Communication | In-app support requests for users; website contact form and demo booking for enquiries |
| Notable Clients | Named customer examples include SmileHQ, Fareham Dental Surgery, Snapfit Dentures and Churchview Dental Practice |
| Customers Served | Pathway says it is used daily by over 300 principals, dentists and practice teams; it does not publish a count of customer practices |
| Projects Delivered | Not publicly reported |
| Competitors | Products with overlapping uses include DenGro, Kiroku, FollowApp Care and Agilio iComply; Dentally and EXACT overlap in some practice workflows |
| Social | Jonathan Beacher on LinkedIn |
Company incorporation and address are recorded at Companies House and in Pathway’s privacy policy. Product areas, named customers and the usage figure come from Pathway’s website.
Choose the modules you need, then book a demo. We’ll show you the workflows that fit how your practice already works.